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Anonymous
Ordered garden furniture on the basis they had clearly put 9 day delivery time frame. Added the item to basket still saying delivery would be 9 days. Paid and recieved email confirmation of the order and another confirmation it would be delivered within 9 days specifically saying 28th May. 3 days later got an email to say the delivery date had changed from 28th May to 27th August. We appreciate there may have been a slight delay due to COVID19 but 3 months is extreme. We have since been in touch to raise this issue, and still have had no response after a number of emails. We would really appreciate some sort of acknowledgement and for the company to stop displaying false delivery dates. Would not be using them again unfortunately.
4 years ago
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Jdwilliams has a 1.5 average rating from 338 reviews

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