We moved into our new house last year bought a new bed from else where and bought a new mattress from mattressman of Colchester. Have no complaints about service or delivery, our main issue is that after just 2months the mattress had caved in on both my side and my husbands side, we’re not overly heavy people and feel that it should have kept its shape a lot longer than it did, we paid nearly £700 for this mattress and are extremely disappointed. We didn’t complain as I couldn’t find the receipt and I dare say we would have been fobbed off, my reason for complaining now is I want to share my experience of these poor quality mattresses so someone else can benefit from our mistake of buying from the mattressman!