Woeful service I ordered a mattress and bedframe. I ordered from Mattressman because they offered the option of the removal of my old divan and mattress. I ticked this option, and paid the £25 extra. The mattress arrived on Wednesday. The delivery guy knew nothing about a bedframe. He took away the old mattress, and said that whoever delivered the bedframe would also take away the old divan base. I rang Mattressman. Was told that the bedframe would be delivered on Friday, but no, they could give no indication as to time. No explanation as to why the mattress and bedframe were arriving on different days. I waited in on Friday, and a delivery driver from a different company arrived with a bedframe. However, he knew nothing about removal of the old bedframe. It wasn't on his list. Another call to Mattressman. No, this delivery man couldn't take away the old bedframe. He waited patiently while I tried to find out what had gone wrong and how it could be remedied. All Mattressman could suggest was that another company come out to collect the bedframe at a further cost of £45. They suggested that it 'might be cheaper' if I asked the local council to remove it. Nothing about this transaction has been even close to competent or user-friendly. I have rejected the bedframe. I wouldn't advise anyone to deal with this company.