Absolute and utter disgrace. Ordered a bed frame and mattress. First two delivery dates cancelled. On third occasion, bearing in mind I had to keep getting time off work, only the bed frame arrived. Customer service were absolutely hopeless. 65p a minute to ring their 0844 number. Constantly put on hold and having the buck passed. I was asked if three boxes arrived. Yes, three boxes did arrive containing wooden components of the bed frame. They had the nerve to suggest the mattress may be rolled up in one of them!!! I'd already opened them and told them that. Then they went away to do further investigation. AVOID AVOID AVOID!