I bought a dressing table from Mattressman and upon assembling discovered it was faulty. The drawers don't open and close properly, and there are numbers printed all over the unit. It was £181. I wasn't expecting excellence for that money, but I was expecting it to work and to not look like a factory reject. I reported the issue and was told I couldn't have a refund because 14 days had passed, and that I should have assembled and checked it sooner. I explained I gave birth the week it arrived and that's why it was assembled later. They didn't care, nor did they apologise for the terrible quality. We had a few back and forth emails. When I reminded them of my consumer rights, they decided to ignore me. I never heard from them again. I initiated a credit card charge back and I was successful - but I felt it my duty to leave this review so others in a similar position don't let them get away with it.