My Wooden bed frame arrived with the box opened, which I ignored and I shouldn’t have because looking inside the box it was missing the hardware kit containing all the screws to fix it together! 8 days later I’m still waiting for it, apparently it was sent second class after my complaint so I guess it’s not a priority to them! I’m tired of looking at this pile of wood taking up space in my flat and ready to return it now! This never happens with legit companies like IKEA or Argos. I wish I never took a chance and stuck to what I was familiar with! I would never recommend this company to anyone!