DO NOT MAKE ANY PURCHASE WITH THIS COMPANY!! They are con merchants with horrendous customer service! Ordered a bed frame a week ago, it arrived with no fixings, to our horror we hadn’t noticed until we had taken our previous bed down. Attempted to contact the company on the weekend and the customer support team were not available yet the sales team would have been happy to make more dodgy sales. Finally got through to customer support and they claimed they would rectify. Customer support then emailed saying that they cannot send fixings for at least a week, but refuse to compensate in any way even though they are aware we are sleeping without a bed. Waiting a call from a manager but I highly doubt they will contact, never I have I ever dealt with a less professional company. Literally get better service from the fragrance people that hide in toilets of dingy nightclubs. Honestly I cannot stress enough, take your money elsewhere. Don’t fall victim to their outrageous customer support and care. Disgusting.
5 years ago
Mattressman has a
1.4
average rating
from
149
reviews
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