Ordered a window blanket box seat. Informed I would receive it in 22nd October, never arrived, neither did it arrive 23rd. On 24th van arrived, paperwork but no order! Contacted them and neither them or dhl knew where it was. Promised to send another. Hadn’t received on 30th so cancelled and informed my credit card company to stop this payment. It arrived on 1 November but by this time I’d ordered elsewhere. I’ve asked them via email to collect it but after numerous calls, engaged and ringing out all the time, I have still not heard from them. If you are lucky enough to get through to sales, as only option you have of a pick up, they say someone from customer services will contact you but they never do
Don’t know what to do now as have this cancelled order and can’t contact anyone.
Would not recommend buying anything from them.
5 years ago
Mattressman has a
1.4
average rating
from
149
reviews
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