DONT BUY GIFT VOUCHER FROM MENKIND. I bought a £50 gift voucher for my friend so she can buy a present for her son birthday. She wanted a personalized thing so had to order online but couldn’t redeem it. Then i had to buy her another gift and have to use this voucher to buy Christmas presents. I did order online to order for personalized things but again couldn’t use it every time after I came to the store and they said it s ok to use now. Until the fifth time they gave me customer service number to call. When i call they told me to email customer services. I emailed and haven’t got any answer for 5 days. I came to the store again to ask for refund but they didn’t accept to refund. They called customer service and promised to call me back in 2 hours and no one called me during the day. Then i had to buy another gifts because i need them on time to send for Christmas presents. So they sold me the one I couldn’t use and couldn’t return. Very bad customer services. I will never purchase anything from Menkind again.