Wish I had read the reviews before I ordered. Ordered in plenty of time for Father's Day. Promised on website that if you ordered before 15th June would arrive in time for Father's Day. I ordered on 8 June. Chased and chased and they kept promising it would be delivered. NEVER ARRIVED. My kids had nothing to give their Dad on Father's Day. Promised a refund, had to chase then suddenly told they have to contact suppliers. It's nothing to do with the suppliers. If I order from them and pay them and they don't deliver then they have to refund me by law. What they arrange with the supplier is between them and the supplier. So upset, my kids are upset and they don't appear to care at all. I asked to speak to complaints department - apparently that doesn't exist. You can email Head Office but you can't call them because apparently they don't have telephones. Customer service is appalling. AVOID LIKE THE PLAGUE. If there was no stars I would give it no stars, disgusting.