Where do I start?
Firstly be please warned, order at your peril This company is diabolical.
I ordered on a Thursday for next day delivery. Nothing arrived and no dispatch email. I called and the friendly chap told me it was about to be dispatched, It would arrive the next day.
Of course it didn’t and still no dispatch email.
I call them again and that’s when it got really interesting.
I was told it had been sent out. No dispatch email? “It must be lost”
The chap then offered to ring Royal Mail. I was on hold for seven minutes. In that time he claimed to have spoken to Royal Mail who gave him another number and that was wrong! And he website must be down.
I asked for the tracking number.
It is not recognised by Royal Mail and no item of that number is in their system.
Their wait time all that morning was over an hour so how the chap had spoken to them twice, I don’t know.
They then said it would be here today for sure but, they’d refund me right then anyway!! What company offers a refund straight away but says the item will be received that day?
They apparently have no head office and supervisors are happy to feel off blatant lies too.
Never ever have I come across such awful lies and treatment.
How they get away with it I don’t understand.
I doubt I’ll get the refund. The email says credit memo. I have raised this with them for what it’s worth.
I know I’ll never see the item I ordered.
If you like dealing with disgraceful liars with absolutely no morals or better still crooks then order from this company.
They must spend considerable time training their staff in the art of lying because it reels off their tongues without a second thought.
Please spare yourself the awful hassle I’m having. Don’t attempt to buy from Menkind.
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