Mytyres approach to customer service has deteriorated significantly since my previous orders. The first disappointment with the order I placed at the start of January was Mytyres delivery partner Parcelforce who failed to deliver to agreed times on 4 occassions, failed to return calls, failed to respond to emails and attempted delivery on random dates. Hence order cancelled at which point Mytyres takes 3 weeks to refund - that is if they keep the promise made today to reimburse in the next 2 days.
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