Following receipt of two PCN’s, followed by two debt recovery letters relating to a non payment of parking charges it was discovered that I had inadvertently paid to park on a different NCP car park - a few hundred metres from where I was parked ( actually on an NCP car park). My mistake had occurred after I had downloaded the NCP Parking App and my location incorrectly recorded by the App’s GPS. Phone calls to the debt agencies were pretty unproductive however when I resumed communications with NCP, and informed them that I had identified the ‘problem’ the matter was efficiently dealt with and the PCN ‘filed... no further action’ During the initial period (following receipt of PCN/debt collection letters) I wrote a single star review which I have now withdrawn. I am pleased to submit this revised review to clarify matters. Once the ‘problem’ had been identified it was ‘sorted’ by the NCP staff within 24hrs. Thank you.
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