Paid £165 for our car to be looked after at NCP valet car park at Birmingham. We’ve never had such poor service. It’s a tiny car park where they clearly don’t take any care of your car and take no responsibility for the damage they do to your car whilst in their care.
They just tell you to refer to ts & cs and send you on their way pretending not to understand what to do.
There are plenty of other car parks that you can use do would strongly urge you to go elsewhere. Can’t believe NCP are proving themselves as money grabbers, devoid of any sense of customer service.
If I could have given zero rating, I would have.
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