Season ticket paid for quartely just under £300 2nd period i wished to cancel my ticket with more than 2 months left on it... No refund no sorry no nothing called up and emailed and the complaint was logged but nothing after that, no reply whatsoever, all staff were bery rude and could not answer my questions so would hang up the phone and then not pick up again, if your going to get a season ticket make sure you cancel it at the end of your period otherwise they will rob you out hundreds of pounds like they did me... They have no customer service and reallybdont know how to deal witj customers even when i got put through to management she was rude if you ever come across her Mandy... She is something else, no sympothy whatsoever, couldnt even give me a valid reason or answer anything, very very poir customer service! Avoid season tickets!