I went to Cambridge rail station to collect my son. It was my first visit here. I parked and went to pay at the machine. It had a sign which stated pay at bile storage machine. Where ? No indication, so eventually I found it. I put my car registration in and it came up as a minimum of nine pounds. I wasn’t paying that just to collect my son. I tried to cancel it, but it showed I had until 18:16 to leave, it was now 18:18 as it had taken me so long to find it. I pressed the help button and it just changed screen a few times and nobody spoke to me. I had no option as I know my registration was on camera, but to pay. I pressed the pay button and held my card over the reader. It went quick as a flash on to the next person screen. Had it taken my payment ? It states receipts are not given. This was a pretty bad experience on my first visit to Cambridge. I felt I had been robbed. I know from experience what NCP are like and never park in their car parks. This was total confusion and deception to extort money from unknowing customers. I hope Cambridge council are proud they use companies like this to raise money for they, who knows how many fines are given out because of this confusing practise ?