I used the NCP Finsbury Square car park recently and was shocked to find on my return that multiple cars had been smashed into and items stolen despite this being a restricted gated access. There was no security, no cameras and you are essentially stuck in the basement and potentially at risk if stuck alone whilst criminal activity is taking place. The NCP price is excessively overpriced for what it’s worth (I paid £38 for 2 hours) and as expected they refused to take any liability or even provide a refund on the car park charge given the poor circumstances. In fact their customer service gave a poor response to the incident and I don’t think this is a one off given their laid back attitude to things. Thank you for keeping my money and not giving any regards to customer experience. It’s not a safe car park nor is it secure. Terrible company. Please avoid.