We chose to leave our car with the summer special valet car parking run by the NCP..... within the first hour of us leaving our car there it was driven into a lamp post and subsequently written off. It has been an absolute nightmare for us claiming compensation from either Gatwick or the NCP for the stress and anxiety it has caused us, not to mension the ruined holiday and hassle it has been to source a new car within a very short time scale before the courtesy car is taken from us. The customer service has been shocking all round, leaving me to feel as though i’m being blamed for the whole unfortunate incident.
Please do not leave your car here if you want peace of mind that it’s being compently looked after whilst you are away.
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