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Disgruntled Customer
Jeans did not fit as the completely wrong waist size was picked up as a gift by mistake. Despite returning them still folded and in the Primark bag, their return policy was no can do because the receipt had been binned in error. Credit card evidence of purchase was provided but still not interested. Strange how their return policy accepts the same jeans when the button had somehow become dislodged and they were deemed damaged! Honestly and good ethics gets you nowhere with a company with standards like Primark.
2 years ago
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Primark has a 3.3 average rating from 380 reviews

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Alice, Customer Support

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