I am shocked by the way I had my experience I am a primark loyalist for 8 years to 9 years I have been in Edinburgh and Birmingham I also do Zara and Mark&Spencer but I am recovering from sickness and trying to get back to work but I am purchasing in Primark Hounslow and primark Richmond primark white city different demands in uniform so travel to any location its available recently I purchased somethings worth£40.25 or something from which I tried the leggings and which didn't fit so I bought something again and after 3days exchanged it yesterday when I tried the trousers 18 size wouldn't fit me so I had bought 20 size I went for work so I bought 2 size 20 2 size 18 I went to exchange it just now the tags are there because I threw the waste and accidentally my receipt anyway I told the lady that I lost my receipt the tags are there my card is there I purchased from Primark she told me I don't evidence you purchased it from the branch oh my god I was embarrassed with the situation they said bring the receipt for the evidence for the purchase my bank details I think its enough for my evidence and only one week to the purchase the supervisor and the staff made me feel so guilty for gaining weight and not getting my right size the time of the purchase and making a exchange with out receipt they said company doesn't save records of customers purchasing primark Hounslow losing its value