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Anonymous
I was Racially profiled in Primark Peckham by a Brooknight Security guard who is contracted by Primark. I bought some goods and did not try them on. When I got home (which is only 10 minutes away) one of the shirts after trying it on was too small. I took it back to exchange it and on returning the Security Guard on the door radioed his colleague and as I was stepping off the escalator I heard him describing me and telling his colleague (who met me as I stepped off the escalator) to follow me as I was suspicious. There was no reason whatsoever to to do this as I was returning to exchange the shirt for a bigger size and had my receipt. Primark offered me a £25 voucher as a good will gesture after I complained, which I declined, they also said they would offer training to the staff member who Racially profiled me.
2 years ago
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Primark has a 3.3 average rating from 382 reviews

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