If I could put a zero star for this store, I would. The retail manager, Lexi, at the concord mills Primark was absolutely disrespectful to both me and her employees. I asked for guidance on where the shoes were, and she laughed and pointed to the exit sign. After finding the shoes, I overheard her talking disrespectfully about her employees. I specifically heard her making discriminatory remarks about a disabled coworker,and how she wished they would quit this was super disheartening to hear and i should've spoken up or said something to her. So after making my purchase, I confronted a manager named Erica about the disorderly conduct she had responded to which she told me there was nothing she could do. The store was an overall beautiful place, and the employees seemed to be doing great, but Lexi unfortunately ruined the experience and the potential for me ever coming back to this specific primark.