Absolutely disgusting, customer service and returns policy in Bromley Store. I have never been so embarrased when trying to return an item to a store. The staff were rude and condescending. I had a few dog hairs on the item to be returned, which I could quite easily of removed, but I was told that the item was now unsaleable. Make certain you are totally sure of any item you purchase, better still don't shop there at all
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