REFUNDS TAKE 1/2 MONTH -AS STANDARD! BEWARE!!!
***STANDARD REFUND POLICY*** -YOU HAVE TO WAIT HALF A MONTH TO GET YOUR MONEY BACK. (10 working days)
The information was discovered after I brought the item.(s)
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This was my response email from Quiz when I asked for my money back sooner:
"I've had a look at the tracking details and can see that your returned parcel has been marked as delivered on the 15th of February. In case your refund is not processed by the 28th of February, please get back to us and we will manually process the refund. Kindly wait till the required time.
If you have any questions or need any help, we’re always here.
Kind regards,
Bayaz Babar | Customer Care Advisor"
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I will be deleting my account once I recieve my money back. A disgraceful amount of time to wait for your own money to be sent back to you. I won't be buying anything again from Quiz , there are much better companies out there to buy clothes with much quicker refunds policies.
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UPDATE: Since posting this review I received an email from Quiz , they offered me 10% discount on any future orders - I still haven't received my refund as they 'robotically' reiterated their 10 working days joke of a time to wait.
Of course, I'm not going to purchase anything else!
Disgusting company.
Date of experience: 22 February 2023
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