I've only bought one item from this company and I will not buy again. I cannot get hold of Customer Service, the return info is confusing, their return portal doesn't recognise their own order number. There is conflicting advice on how to return items and this portal doesn't give me any confidence in this company due to all the complaints and failures to return product. It feels like Quiz is making it particularly difficult on purpose. Never again! I have no complaints on the delivery funnily enough. It's just trying to return the item that is impossible.