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Debbie
Absolute disgrace I ordered 5 dresses at a total of £129 tried to return them to the store but because I had done click and collect the girl said I had to post them back. She parcelled them all up for me and marked on the returns slip that all dresses were being returned. I went straight to the post office and sent them back only to receive an email over a week later to say they had received my returns and I would receive a refund of £53.99!!!! I emailed straight away on the 27th June to say I had returned all dresses so was expecting a full refund of £129 and was told they would look into this, I still haven't received an explanation or my refund this is now the 7th July! I emailed them again on Tuesday this is now Saturday and I still haven't received a reply! I have now looked into reviews about their service and seems to be a regular occurrence with this company this is basically theft!!
6 years ago
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