I returned a dress on 26/06/18 but still haven't received my refund or confirmation email that they've received it. The dress was to small so I couldn't keep it. I wrote 2 email but no reply so far. There is no number to ring. Look like I've been RIPPED OFF!!!! There is so many people like me, I's a shame I didn't read the reviews before! I never had such an issue with any other company! Why noone can not do anything about it?! I'll not leave it like that for sure! I'm just about to contact Consumer Ombudsman for help. I have pictures taken and returning receipt.