I ordered 4 dresses for a wedding that I needed ASAP, So I payed next day delivery which is 6.99, the dresses did not come until 5 days later! I sent emails to quiz asking where they were and they said they were investigating it, I asked them for a refund on the dresses as I still not recieved them and I no longer needed them I also asked for a refund on the delivery charge, they said they would ask the courier to send the parcel back to their warehouse,funnly enough my parcels got delivered so I had to send them back and wait until they received them for a refund, I got emails yesterday for my refund but the delivery charge is not added on this, I am very dissapointed I will not be buying off quiz again they are a waste of time!