1.I broke down in MAGOR near Newport @ Thurs 19/11/20 and call RAC. 2. TIME 21:43 pm. 3. ASAP ON TEXT. 4. next 45 min. 5. 12:04 am text from celtic recovery. 6. message with you within 90 min. 7. I made a number of calls and they RAC informed i have not registered my car when in june I call them for service they fixed. 8. there was also a eastern europe person accent in previous call and could not communicate. 9.I called again and no show and called at 1:09am 10. CELTIC recovery came just after 2:44am 11. call the RAC and said CR only can max 10 miles and left me on A48 MARSHFIELD-COLD and DARK. I am 61 age. 12. extra 7 min from my house and had to walk nearly 3 miles and reached home 4.13AM. WHAT about BROWN LIFE MATTERS.