Car wouldn't start this morning (10:35) nothing wrong with the battery as it's new. At 10:45 I contacted the RAC and after listening to an infuriating amount of recorded babble I was finally connected to he call centre. I was told because I was at home the call out wait would be 2-3 hours. Well it's now 4 hours later and I've just had a call saying that assistance probably wouldn't be arriving until 10pm!!! The call advisor then went in to say that seeing as I'm at home and not going anywhere would I mind waiting until tomorrow!!! YES, I do mind! The reason I'm not going anywhere is because my car won't start and being at home shouldn't come into it as I pay for home start!! Nothing but text messages with apologies and excuses and still waiting for help to arrive!!! Well after this experience I'll definitely be cancelling my policy. Appalling service. Never again!!!