My husbands car had a engine management light come on and said do not drive the car he rang rac at 16.00 to be told someone would be with him ASAP but it could be a bit of a wait he explained he is a keyworker and needed to go to work they said he would be put on as a priority he got texts every half hour then got a text saying the patrol is on his way to him after a hour and half wait 30 minutes later another text came though saying the patrol was delayed on another breakdown then had text after text saying sorry still delayed this went on till 20.15 then had a text at 20.45 saying sorry we are still waiting your breakdown as seduced to a dedicated team who will manage this from now on then got a phone call at 23.15 saying that a mechanic with be with you by 02.30 this had been going on since 16.00 hours my husband ended up driving his car with this fault due to being a keyworker and needed to get to work he's ended up booking his car into a garage to rectify this problem rac are the worse breakdown company we have ever been with we are both going back to either the AA or Green flag who arrived as promised and don't make excuses over the phone and never even had a call back to apologise for any inconvenience and the lies which he he was told AVOID AVOID AVOID