RLEASE READ AND TAKE MY ADVICE - USE THE AA!!!! I was left stranded on the motorway for NINE hours. My wife who wasn't with me is with the AA so called in to report the issue as well - they told her someone would be with her in an hour (but in this instance her policy didn't cover me as she wasn't in the car too). The RAC are absolutely shameful - I have been offered £100 compensation which doesn't even cover the cost of the private tow I had to arrange, let alone the lost day of work. Customer service well help no more, nor refund my membership so I can join the AA. YOU HAVE BEEN WARNED DO NOT USE RAC.