My vehicle wouldn't start yest as i went to go to hospital for treatment. We have home start with the RAC so we called them out. He said it looks like the battery because its showing only 60% He jump started it and got it running. Later that day we took the car for a 25mile run. The next day it went in for its M.O.T with a garage we completely trust. We was told that the battery is still running low, and would advise to get a new one. But as RAC put that new battery on last year 2020 It said we have a 5 year warrenty. So today we contacted RAC and explained what had happened, and what was advised to us. We said the the new battery had not even been on a year and so its still under warranty. They said they would get someone out to us (the lady classified it as an emergancy due to the fact its essential as I need it to get to hospital twice a week). When the chap came out, he tried to test the battery, but his computer said that it couldn't go any further as it read 12.5 With this he said that he could not put a new battery on. Although the warranty was still valid he said they changed the warranty rules last year and if they battery shows what it said on his computer he can't authorise the new one. This to me is madness, it under warranty... and our mechanic said that it was low and needs replacing as he didn't want it to happen again when I need it for the hospital. We will be ring back to discuss this further.......