Worse recovery experience possible. Car and caravan needed recovery from Cornwall to Suffolk. Recovery had to be done by two companies due to the distance. However the car and caravan were left unattended at service station for over 3hours as second recovery people were only asked to do job after car and caravan had been dropped at services by first company. Worse still we were recovered separately so no one with vehicles during this time. Keys to both vehicles were left hidden on vehicle by the first recovery person and for during the time both vehicles were unattended. We were never informed that this might happen yet after questioning why it had happened the RAC told us they do this all the time. Please beware if you ever need this type of recovery that your car and caravan are likely to be left unattended with the keys readily available to anyone who may like to steal your car and/or caravan. Don’t bother submitting a complaint as most of the points raised in ours to the RAC have been ignored and they will not look further at it. Will not renew with them and will do my best to raise public awareness in their shoddy recovery service,