What an absolute disgrace of a company over 26 hours to get recovered from a local town and after having to leave the vehicle being told to be at the car at a certain time only to call as they hadn't turned up to be told I would have to wait with the vehicle for over 4 more hours with a one year old child to which I refused and returned home and called asking for an exact time for them to tell me to get my one year old out of bed and meet them at 9pm 25 miles away from home and wait as someone should be there before 10pm but could be later !! I honestly don't know how they treat their children but I can virtually guarantee they don't drive for 35 minutes and park down a dark ally for two hours or more and also wouldn't find it acceptable for someone they don't know to demand they do that or they won't honour what you have paid them to do !!!