Absolutely awful. I broke down on an unlit country road at 7.30pm, no one else around. Abandoned the car at 11.00pm in complete darkness and cold, as RAC still hadn’t turned up. As a lone female I felt unsafe. RAC simply don’t get it. Complaining is pointless. RAC offer no commitment to reaching you in ANY timeframe and many others have had similar experiences where vulnerable people are left in terrible situations for 8 hours or overnight. There’s an arrogance to the company who see nothing wrong in providing a truly awful service. Please avoid, it really is for the best.