Wish i could give it 0 star review. The patrol man was lazy and misdiagnosed the fault and put my life at risk. He couldn't care less. He put my life at risk by asking me to drive to his recommended (friends) garage quite a few miles away. The car was almost undrivable and was making a grinding and clattering noise. I just about scraped it to my local garage 5 min down the road. My local garage said it was the wrong diagnoses. When i complained to RAC they were totally in denial and did not help at all. I have stopped my membership with this irresponsible and dangerous company.