Absolutely Shocking Company! The service is poor, We HAD business cover with RAC and i tell you now, i would never recommend this company. Our driver had to wait 6.5 hours, for someone to come out to him. For them to turn around and say we can recover the vehicle but not the 2 person in the vehicle, so they had to get a taxi. There was very poor communication, badly organised and no customer service skills what so ever. Its safe to say we did not renew! To then recieve a credit from the RAC at the end of our contract of 19 pounds which is great accept the don't issue the actual refund. It stays with the RAC for 12 months and we can use it for any future purchases! RAC you can keep you 19 quid! You're going to need it! This company is plummeting.