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Brian Moore
Alternator problem,luckily we were at home when the fault occurred,the 1st patrolman that arrived was quite short and very a and not really want to or diagnose what the fault was,he told us that the vehicle would need to be recovered to the dealership that always do the work on the car but it would be the following day,the following morning another patrolman arrived and had not been told that a low loader should have been requested,upon checking back it appear`s that one had never been arranged,he said that he had the equipment on his vehicle to recover it so he loaded the car onto it and took the car away,we collected it on Friday 20th November to find that they had caused quite a considerable amount of damage to the car,I have e-mailed them several times and have suggested that they send somebody out to look at the damage but this is to much trouble,they have asked that I get the estimate and then send it to them and it will take at least 21 days to contact me,in addition they want a full rundown of what work had to be carried out to repair the car,I along with both the patrolman knew that as a mid engined car all of the repairs would need to be done from under the car,so in other word`s they`re trying to find a way of blaming the dealer,probably best to save money and don`t pay the exorbitant monthly cost and if you are unlucky call a local dealer out pay their recovery fee and put it down to bad luck,anyway the monthly fee will pay for the recovery
3 years ago
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