The RAC is the most useless recovery company in the UK. Please please avoid them. They took away my car for over a week now to be delivered to my garage which is less than 75 miles from where they picked it from. That was last Saturday, This is Friday now and the car hasn't been delivered. Now the game they are playing is appalling, I have been calling them all through today and they are all playing dumb at the call centre. At some points, they would tell me to hold on but then abruptly drop the phone. At other times they would tell me they could not find my details on their system meaning I do not exist. Please avoid this useless and non chalant company full of ego with no professionalism, empathy or understanding of what customers might be going through, especially during this winter period.