My son came to visit us during the Xmas break but unfortunately his car wouldn't start so we called the RAC
They made every excuse going and kept changing the time of their arrival.
We had to go out for a booked meal so rearranged it for the next day.
No one turned up but after checking cctv the patrol man turned up but didn't knock and drove off after 5 mins
We rearranged it for the next day and after being told 2 to 3 hour wait they turned up 8 hours later and by then my son had to get back home to go to work so I lent him my car.
As my son wasn't here they refused to look at the car and drove off.
How do they expect someone to wait with their car for THREE DAYS without needing to get home to family and work