Awful. I broke down at night, about 23:30, it was dark, late, cold and I was alone. I was called firstly to day there was no one from RAC who could get me and that a local patrol would help. Half an hour later received another call saying that actually no, I wouldn't be helped tonight. This is unacceptable. In a vulnerable position, I pay monthly for a peace of mind, however this is not the case. Not reliable, very disappointed.
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