Took almost 16 hours to recover my car and passenger from London to Huddersfield. Constantly dumped at services and industrial estates by numerous contractors. Nobody speaks to anybody, nobody cares how long you've been left waiting. Your just dumped at services and industrial estate, waiting hours at a time for the next truck, because nobody at RAC has thought to tell the next contractor. At one point after 10 hours, a lady at the RAC suggested I call someone to come pick us up, whilst being 160 miles from home?! Isn't that what I pay you for? Is that not the service your supposed to be providing? How they continue to operate is beyond me. They need to realise they are recovering people, not just vehicles. Abysmal. Avoid them at all costs.