unhelpful and rude advisors. I was told my car is at home when I clearly said it was on the roadside over half a mile away. I have tried to explain where the car was but they didn't listen to me and hung up on my face while I was speaking and the advisor has assumed that the car was at home just because I didn't remember the postcode from where the car was left on the roadside. I have stated that the car was about 15 minutes within walking distance and that's why I have called from home but no one wanted to listen. When a complained was made I have had an email telling me my car was at home and therefore they would not cover me!!! I went to check my parking space just in case I was crazy but the car was not there! great RAC, thanks for being so human!