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Rick Higgins
Joke of a company. Called RAC out to collect my van at 12.30pm, was promised 3 oclock. They arrived at 6.30pm only to take it to a service station where it stayed for a day and a half. After several calls, they promised to deliver it to the chosen garage, first the night of the breakdown, then the next morning, then the evening. FOUR days later, I am still chasing, all I get is a so called ‘manager’ calling me in 45 minutes. I left the AA because I thought the RAC would be better. How wrong could I be. It’s now costing me £100 a day to hire a van. It would have been cheaper and less stressful to pay and get it towed myself. Find another company. The 1 star reviews are not a coincidence.
2 years ago
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RAC has a 1.4 average rating from 2,776 reviews

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