I had a one year warranty on an Alfa Romeo Mito. Within 5 months of purchase the coolant system started to show problems and I was unable to take on long journeys as the engine would overheat. I looked to use my warranty, and it was impossible to find a local garage, in need if working vehicle I bit the bullet and got fixed on my own dime. The issue continued, I eventually got booked into an RAC approved garage and found I had to pay for the diagnostic myself! There was no visible engine trouble, but the gent at the garage did remove some leaves that he said was covering the vent and could be causing the overheating. As he didn't fix any direct issue with the engine I had to pay for his labour as the RAC wouldn't cover it. I then called the RAC explaining the issue. I was greeted by genuinely the worst customer service agent I have ever had the mispleasure of speaking too. He was rude,arrogant and kept interrupting me. I said that given I had paid over £400 for a warranty and that 2 mechanics could see no visible issue with the engine that is was up to them to find a solution. He said to take it to a VAT registered garage, pay out for any repairs myself and then TRY to claim the money back. I'm already £750 out of pocket on trying to repair this car. When I could a word in edgeways I said I think it would be more than reasonable for the RAC to refund my purchase and take the car off my hands. If I had a warranty on a television or fridge, this would be common practice. More rudeness and more arrogance, I was so angry I hung up. Anyway one week later 8 decided to it my losses and sell the car and buy a new car. I called the RAC once more to cancel this warranty, I was told this was fine but I wasn't entitled to a refund for the last 4 months of the warranty I wouldn't be using . Needless to say i am fuming, the whole company are a bunch of con artists. Do not use them.