Avoid buying rac membership. When you get told 2 hrs until you are recovered by the call handler. You wait patiently for 3 hrs. Then they ring and say it will actually be 5.5hrs to recover us, detailing its a different department, we recover within 90 mins. Will actually be 330 mins if they arrive on time. Really really poor. I don't rightly care which department is responsible, I pay rac membership, not membership to lots of different departments. By the looks of these reviews im just 1 of many customers receiving poor quality service.
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