First I waited 9 hours for assistance. Then they sent me a cab and would collect my motorbike later. Now the motorbike is with them for several days (almost a week now!), every time they keep postponing the delivery date. I have to chase them for answers in long calls and I still don'thave my motorbike - RIDUCULOUS. And I thought that the 9 hours would be the worst part. Hiring RAC assistance is a tota nightmare! They keep saying they will call me back a NEVER returned any of my calls. A part from that they want me to call their third party to sort it - this should be their responsability, not mine! The third party is even worst as the give a date and simply don't deliver it! Service is totally unacceptable! Avoid this company!!