Waited in my car for 5 hours with my 5 year old and my wife. Was promised that they will come within 2 hours, then got delayed and delayed. All their customer services just lied and said that their guy will be there in 15 min, 30 min, 43 min but they never come, they don't even ring you to confirm the arrival time. Their customer service also lied about their driver has been dispatched but then when you ring back, the car driver has gone missing or is on another case. Please don't use RAC, it is a pain. The people in this company don't have moral at all.
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