Please beware of The RAC everyone. They recently renewed my (over priced) breakdown policy for £164.99 without sending any renewal documents. The auto renew is auto ticked at sign up. I'd been with them since 2018. I called the same day that the payment was due to be taken from my account and they wouldn't refund me fully. Unbelievable behaviour from a company like THE RAC. Scaled up to thousands of customers this is big money for them. I hadn't received any service from them and hadn't received the renewal email. They are unable to provide proof of sending the renewal email. I'm speaking with the Ombudsmen and My Bank re. a charge back. Has anyone else had this problem with The RAC? Thanks